Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN308 Mapping and Delivery Guide
Maintain an electronic system

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN308 - Maintain an electronic system
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to inspect critical aspects of electronic systems, and replace and dispose of items confirming performance is within specification and operating levels are normal.It applies to individuals working as technicians on site and from remote locations. This work does not include the major servicing of equipment or repair due to breakdowns.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a suitable site for maintenance of a range of equipment

test equipment currently used in industry

relevant regulatory and equipment documentation that impact work activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to maintain system
  • Consult with customer or property owner to arrange site access if required
  • Plan schedule of routine preventive maintenance for electronic system based on recommended maintenance periods from manufacturer’s handbooks and specifications
  • Report to appropriate person the impact of proposed maintenance activities on customer’s service delivery
  • Confirm equipment is accessible and correctly set up for on-site preventive maintenance activities and for remote interrogation if required
  • Confirm alarms are functioning according to manufacturer’s specifications and enterprise guidelines
  • Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer’s specifications
       
Element: Undertake preventive maintenance routines on site and remotely
  • Conduct preventive maintenance according to planned schedule
  • Report to appropriate person any instances where maintenance activities cannot be fully met or where there are identified defects outside the planned schedule
  • Verify equipment is functioning against expected operational parameters to confirm operational status
  • Take corrective action if faults are detected, according to enterprise guidelines and manufacturer’s specifications
  • Escalate to next level of support when required, where preventive maintenance activity falls outside own level of expertise
  • Dispose of on-site waste materials according to safe working practices and approved procedures
       
Element: Make recommendations and update records
  • Record results of routine tests and make recommendations
  • Store records according to enterprise guidelines
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to maintain system

1.1 Consult with customer or property owner to arrange site access if required

1.2 Plan schedule of routine preventive maintenance for electronic system based on recommended maintenance periods from manufacturer’s handbooks and specifications

1.3 Report to appropriate person the impact of proposed maintenance activities on customer’s service delivery

1.4 Confirm equipment is accessible and correctly set up for on-site preventive maintenance activities and for remote interrogation if required

1.5 Confirm alarms are functioning according to manufacturer’s specifications and enterprise guidelines

1.6 Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer’s specifications

2. Undertake preventive maintenance routines on site and remotely

2.1 Conduct preventive maintenance according to planned schedule

2.2 Report to appropriate person any instances where maintenance activities cannot be fully met or where there are identified defects outside the planned schedule

2.3 Verify equipment is functioning against expected operational parameters to confirm operational status

2.4 Take corrective action if faults are detected, according to enterprise guidelines and manufacturer’s specifications

2.5 Escalate to next level of support when required, where preventive maintenance activity falls outside own level of expertise

2.6 Dispose of on-site waste materials according to safe working practices and approved procedures

3. Make recommendations and update records

3.1 Record results of routine tests and make recommendations

3.2 Store records according to enterprise guidelines

Evidence of ability to:

identify maintenance required

communicate maintenance details to customers and work associates

undertake preventive maintenance routines on site and remotely

conduct tests

interpret test results

complete documentation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise features and operating requirements of electronic equipment

describe legislation, codes of practice and other formal agreements that impact the work activity

explain manufacturer’s requirements for safe operation of equipment

describe specific work health and safety (WHS) requirements relating to the activity and site conditions

describe testing methods and performance requirements

explain troubleshooting and repair procedures

outline typical issues and challenges that occur on site and when conducting remote maintenance.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to maintain system

1.1 Consult with customer or property owner to arrange site access if required

1.2 Plan schedule of routine preventive maintenance for electronic system based on recommended maintenance periods from manufacturer’s handbooks and specifications

1.3 Report to appropriate person the impact of proposed maintenance activities on customer’s service delivery

1.4 Confirm equipment is accessible and correctly set up for on-site preventive maintenance activities and for remote interrogation if required

1.5 Confirm alarms are functioning according to manufacturer’s specifications and enterprise guidelines

1.6 Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer’s specifications

2. Undertake preventive maintenance routines on site and remotely

2.1 Conduct preventive maintenance according to planned schedule

2.2 Report to appropriate person any instances where maintenance activities cannot be fully met or where there are identified defects outside the planned schedule

2.3 Verify equipment is functioning against expected operational parameters to confirm operational status

2.4 Take corrective action if faults are detected, according to enterprise guidelines and manufacturer’s specifications

2.5 Escalate to next level of support when required, where preventive maintenance activity falls outside own level of expertise

2.6 Dispose of on-site waste materials according to safe working practices and approved procedures

3. Make recommendations and update records

3.1 Record results of routine tests and make recommendations

3.2 Store records according to enterprise guidelines

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Consult with customer or property owner to arrange site access if required 
Plan schedule of routine preventive maintenance for electronic system based on recommended maintenance periods from manufacturer’s handbooks and specifications 
Report to appropriate person the impact of proposed maintenance activities on customer’s service delivery 
Confirm equipment is accessible and correctly set up for on-site preventive maintenance activities and for remote interrogation if required 
Confirm alarms are functioning according to manufacturer’s specifications and enterprise guidelines 
Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer’s specifications 
Conduct preventive maintenance according to planned schedule 
Report to appropriate person any instances where maintenance activities cannot be fully met or where there are identified defects outside the planned schedule 
Verify equipment is functioning against expected operational parameters to confirm operational status 
Take corrective action if faults are detected, according to enterprise guidelines and manufacturer’s specifications 
Escalate to next level of support when required, where preventive maintenance activity falls outside own level of expertise 
Dispose of on-site waste materials according to safe working practices and approved procedures 
Record results of routine tests and make recommendations 
Store records according to enterprise guidelines 

Forms

Assessment Cover Sheet

ICTTEN308 - Maintain an electronic system
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTTEN308 - Maintain an electronic system

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: